This page is to inform users of the Riordan Grain mobile application (available on both iOS and Android mobile platforms) of the policies in place for the handling, storage, use and disclosure of personal information. By using the mobile application you are agreeing to the collection and use of information as described in this policy.
The mobile application is produced by Sequence Digital Pty Ltd under contract to Riordan Grain Services, any and all data collected is retained on behalf of Riordan Grain Services.
Information Collection
This application will only collect personal information when the user is completing specific tasks by which they are actively seeking to contact and provide information to Riordan Grain Services. Any data collected will be on an opt-in basis, we will never collect and transmit data you have not deliberately provided to us. Examples of personal information that may be collected include names of people and businesses, contact details (such as phone numbers and email addresses) or physical location information.
Any data collected this way will be transmitted to a web server via the internet and stored in a database for access by employees of Riordan Grain Services, as well as by Sequence Digital Pty Ltd (only for the further development of the application or by the instruction of Riordan Grain Services). Any information provided this way will be retained and be governed by this privacy policy, and third-parties will be required to provide the same level of data protection as laid out in this privacy policy.
Usage of Personal Information
Any personal information collected is expressly for the commercial use of Riordan Grain Servies in carrying out their service offerings. Data may be provided to third-parties when it is necessary as part of Riordan Grain Services providing these services. However, this data cannot and will not be sold for any reason or used for any purpose outside of these services.
Log/Application Data
This application may collect what is sometimes called log or application data, which is data about the performance and behaviour of the application. This assists us in receiving reports and information about any errors or bugs being encountered by users of the application and provide updates and solutions to these problems. Data collected this way may include IP addresses, device and operating system information and similar data. No personally identifiable data on an individual is collected this way.
Security
We take the security of any personal/private information seriously and use currently accepted business practices to take steps to secure any information that is provided to us. However, no method of transmitting data over the internet or of digital storing information is 100% secure, as such we cannot guarantee the absolute safety of any data provided to us.
Links to External Websites
The application may contain links to external websites or services, which are not owned or operated by either Sequence Digital Pty Ltd or Riordan Grain Services. We have no control and hold no responsibility for the content, policies or practices of any third-party sites or services the user comes into contact with by using this application.
Changes to this Privacy Policy
This privacy policy is subject to change at any time, any changes made to the policy will be published on this page and will take effect immediately after being published on this page.
Retention
Any data collected and covered under this privacy policy may be stored and accessed indefinitely, however you may request to review what personal data (if any) is currently stored about you personally or request all your personal data to be removed. Refer to the contact section below for details for Sequence Digital Pty Ltd for either of these requests.
Contact
For questions, comments or feedback about this policy or the use of data contact Riordan Grain Services: grainservices@riordangrains.com.au
For any requests regarding data removal or review contact Sequence Digital Pty Ltd: contactus@sequencedigital.com.au